Privacy Policy

My contact details

ana@anawilliamsacupuncture.co.uk

http://www.anawilliamsacupuncture.co.uk.

What personal data is collected and why

Contact forms

Contact form submissions (email address and mobile phone number) are kept for contact purposes initially, and if you become a patient after the initial contact your details will be kept indefinitely. I will use your contact details to communicate with you regarding appointments, and all matters pertaining to your treatment. I do not use the information submitted through the contact forms on this site for marketing purposes.

Analytics

The only purpose of the web analytics ( wordpress.com) I use is to collect data for tracking this website’s performance, and in which country my visitors are based. Data from analytics is not used for any sort of user profiling, advertising or any other commercial purpose.

Patient notes

During the course of your treatment we may talk about issues relating, among other things, to your health, age, race, gender and sexual preferences. These are paper notes (not digital), are kept in a locked filing cabinet at the clinic, and are used solely by me during your treatment sessions.

Who your data is shared with

I do not share your data with anyone for any purpose.

Third Parties with whom your data is shared

I use your name and (if you require receipts) your email address with wave accounting, an online accounting service for small businesses.

How long your data is retained

If you submit your contact information (email address and mobile phone number) through a contact form this data is stored on my smart phone and computer when you become a patient and is stored until you request your information to be deleted. Your contact information is synced between these devices through Apple iCloud.

Patient notes are kept for a period of 7 years from the date of your last treatment

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

While you can request a copy of your Patient Notes at any time, I’m obliged to keep your notes for a period of 7 years from the date of your last treatment. All Patient Notes are shredded.

Contacting me for Data Protection purposes

If you would like to know what data I hold about you, or to request that I erase all of your personal data please email me at data@brucemccallumacupuncture.co.uk

I will carry out your request within one month of receiving your it.

How your data is protected

I am the only person to have access to your data: paper patient notes are kept in a locked filing cabinet and your name, mobile phone number and email address are kept electronically on password protected devices.

Industry regulatory disclosure requirements

As a member of the British Acupuncture Council, I am bound by the Society’s Professional Standards.